Privacy Policy

We collect account information such as name, email address, phone number, role, work order details, property information, assignment history, and status updates entered into the platform.

We may also collect operational data related to authentication, notifications, device access, and activity logs needed to run, secure, and support the app.

We use collected information to manage properties, route work orders, assign technicians, deliver notifications, maintain account access, and support day-to-day internal operations.

Information may also be used to troubleshoot system issues, improve workflows, and maintain security and auditability.

Information may be processed by trusted service providers used to operate the system, including hosting, authentication, database, and messaging vendors.

Mobile phone numbers and SMS consent records are used only for GunnerPM work-order and operational notifications. We do not sell, rent, or share mobile phone numbers with third parties or affiliates for their marketing or promotional purposes.

We do not use the system as a public marketplace. Information is intended for internal operational use and is shared only as reasonably necessary to provide the service.

Workers who consent to SMS notifications may receive messages from Gunner Property Management about assigned work orders, schedule changes, job reminders, status updates, and internal operational alerts.

Message frequency varies based on assignment activity. Message and data rates may apply. Workers can reply STOP to opt out or HELP for help.

We retain information for as long as needed for operational, legal, security, and recordkeeping purposes. Access is restricted based on internal roles and business need.

While reasonable safeguards are used, no system can guarantee absolute security, and users should avoid storing unnecessary sensitive information in work order notes.

Users should keep credentials secure, use accurate contact details, and only access data needed for their work. Users should not misuse or disclose internal information obtained through the app.

Questions about this policy should be directed to the system administrator or company management responsible for the GunnerPM internal platform.