Privacy Policy

We collect account information such as name, email address, phone number, role, work order details, property information, assignment history, and status updates entered into the platform.

We may also collect operational data related to authentication, notifications, device access, and activity logs needed to run, secure, and support the app.

We use collected information to manage properties, route work orders, assign technicians, deliver notifications, maintain account access, and support day-to-day internal operations.

Information may also be used to troubleshoot system issues, improve workflows, and maintain security and auditability.

Information may be processed by trusted service providers used to operate the system, including hosting, authentication, database, and messaging vendors.

We do not use the system as a public marketplace. Information is intended for internal operational use and is shared only as reasonably necessary to provide the service.

We retain information for as long as needed for operational, legal, security, and recordkeeping purposes. Access is restricted based on internal roles and business need.

While reasonable safeguards are used, no system can guarantee absolute security, and users should avoid storing unnecessary sensitive information in work order notes.

Users should keep credentials secure, use accurate contact details, and only access data needed for their work. Users should not misuse or disclose internal information obtained through the app.

Questions about this policy should be directed to the system administrator or company management responsible for the GunnerPM internal platform.